Customer stories showcase traction for Microsoft’s business apps division

Organizations have had to embrace business and technology transformation fast. Microsoft has seen success with business apps like Dynamics 365 and Power Platform because they work to break down data silos. Right-time experiences (RTE) are products, services, and apps that provide the right information to the right person at the right time on their chosen device—connecting information across a company as well as to third-party sources. Read more to learn about the Microsoft business apps and RTE innovations that fuel their success.

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Rapid digital shifts in the business market have forced organizations to up their cloud game and application services. Sales teams need to discover changes in customer intent and act quickly to remain competitive. Business apps such as Microsoft Dynamics 365 and Power Platform have been successful because of the pre-trained AI models within the application, which makes it easier to deliver in right time experiences (RTE).

RTE are products, services and applications which provide the right information to the right person at the right time on their device of choice. To create RTEs, a company must connect real-time data, partner with, and open data via AI-driven analytics.

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