Among the many advantages data offers is it enables retailers to create customer recommendations based on purchase history, resulting in personalized shopping experiences and improved customer service. Watch the video to see how Microsoft Cloud for Retail is helping fashion retailer Fabrikam redefine what customer service is all about.

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Data Governance Concerns in the Age of AI
The ethical implications of AI can no longer be swept under the rug.
Case in point: Two-thirds of organizations are concerned about security & privacy when arming employees with AI tools.
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