Retail Realm Essentials
™
Microsoft Dynamics AX for Retail Enterprise is a comprehensive business software solution designed for global enterprises, fully supporting their retail-specific and operational business processes, as well as providing comprehensive, core ERP (Enterprise Resource Planning) functionality for financial management.
Market Segments
Retail Realm Essentials™ - is a solution that is highly configurable and customizable and is well suited for a variety of retail segments. It is well suited but not restricted to the retail segments below
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Appliances
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Book Stores
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Convenience Stores
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Craft Stores
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Cycle Stores
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Gift Stores
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Hard Goods
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Jewelry Store
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Liquor Stores
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Music Store
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DIY Stores
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Electronics
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Fashion
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Furniture Stores
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Garden Center
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Pet Stores
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Pharmacy
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Tasting Rooms
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Sporting Goods
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Supermarkets
Merchandising and Product Maintenance
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Category Hierarchy Define unlimited categories to any depth e.g. Categories, sub-categories, sub-sub categories etc.
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Category defaults Set defaults for new items added to the category saving valuable time when setting up products
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Supplementary Categories Items may belong to any number of supplementary categories. Ideal for tracking brand, season, clearance products and grouping products.
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Serialized Items Track serial items and other dimensions such as batch. Ideal for electronics industry
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Kit items Group products into packaged kits, build and de-construct and account for inventory. Allows pricing to be customized and kits broken if needed.
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Released products Setup items in advance and release them ready for use when product creation is complete
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Product attributes Unlimited product attributes tracking additional product data
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Powerful descriptions Track Product name, search name, long description etc.
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Info Codes at the POS Interactive reason codes to trigger events based upon user input
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Assortments Concept of Assortments to group products logically to establish what is sold where when
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Item cost Apply item cost by a range of methods including last cost, weighted average, FIFO, etc. RE allows different items to use different cost models
Multi-store Centralized Management
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Organization Hierarchy Ability to define and layout how your organization is structured.
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Site, warehouse and store managementDefine your retail stores and their parameters.
Pricing
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Trade agreements Setup trade agreements, - for different customers or customer groups
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Sale and discount pricing Place products on sale
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Quantity discounts Standard pricing table based upon different quantity breaks
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Price adjustments and price groups Make adjustments to standard pricing and group products into different price groups
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Promotional pricing Buy 1 Get 1 for Free etc.
Inventory Management
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Purchasing ordering Generate purchase orders centrally to be received at a warehouse or store
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Generate PO Generate a PO from a sales order
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Purchase trade agreements Setup and manage trade agreements with your vendors
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Concept of “cases” Create cases to bundle frequently used ordered items from your vendors
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Transfers Explore transfer orders
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Fulfillment Execute Cross-docking or “Buyers push” and setup replenishment rules.
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Print labels for item receipts
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Stock take Initiate stock counting from HQ and carry out at store using the POS as an input device
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View inventory View on-hand inventory across all stores
Customer Management
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Customer segmentation Logically segment customers based upon geography using the powerful address-book functionality
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Customer grouping Neatly organize customers into groups to separate them, e.g. Wholesale customers, Retail customers, and employees and so on
Loyalty and Gift Cards
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Setup different loyalty points schemes Setup different points schemes (tiers) to apply to different schemes
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Manage different loyalty schemes
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Apply pricing and discounts based upon loyalty Use loyalty schemes to trigger special pricing
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Apply rules for redemption Powerful rules may be setup to control how points are redeemed, e.g. control the products or categories that are allowed to be redeemed.
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Loyalty card separate concept to customer Optionally allows a loyalty card to be issued and used immediately and later attached to a customer record when ready
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Global Gift Card Gift cards work across all stores out of the box
Employee Management
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Workers Centrally setup and maintain employees
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Permissions Control permissions using templates pre-setup and override if needed
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Store allocation Control which workers work at which stores